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- Technical presentations and demonstrations to customers
- Analyze requirements, produce engineering designs, create Statements of Work, BOMs and proposal documents that utilize client products for IP voice/data/security/networking solutions
- Technical input into the development of sales proposals, including identification of equipment, contractors and 3rd party vendors required to complete projects.
- Interface with sales staff, resellers’ and customers’ technical
- Identify opportunities based on complex requirements
- Ensure products and services are effectively delivered to the customer
- Obtain and maintain technical certifications necessary for client success
- Work as the Consulting resource for a professional sales team to communicate compelling value propositions and maximize profit for product and services sales
- Designs, configures and installs Client Strategic and Tactical Unified Communications Products
Design, configured and install Client Partner products such as Aruba and V-Brick
- Work with product development as required
- Provide technical support and customer feedback for clients, product development and company.
- Respond to customer technical support needs for Client products
- Coordinate or project manage implementation projects
- Work with Technical Services to develop and deliver services as required
- Identify new product opportunities and customer requests
- Communicate customer feedback on products to Client team
- Provide technical and engineering expertise to team supporting all initiatives
- Collaborate with development team
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- Must have 5 years experience in support of sales of technical products in similar fields
- Must have 3-5 years experience deploying wireless, VoIP, LAN, WAN, WLAN, security, and/or enterprise IT systems
- Independent professional who initiates and executes job assignments with limited supervision
- Strong work ethic – a professional engineer with a desire to excel.
- Will be required to obtain a US Secret clearance.
- Good understanding of sales and support process and practices
- Ability to communicate our unique value proposition
- Ability to troubleshoot issues quickly and clearly communicate technical answers
- Ability to work closely with the sales team to maximize account coordination – take direction when needed on specific opportunities
- Ability to identify additional sales opportunities and customer needs based on technical input
- Ability to work with customers to overcome objections and obstacles
- Strong system engineering skills with strong project and consulting focus
- Strong written and oral communications skills
- Ability to present complex technology to technical and non-technical customer audiences
- Must be able to travel both within the United States and International
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